Privacy & Data Statement
Signing Together collects personal information from you during the booking process, this statement explains why you are asked for that information, how it is used, managed & protected, and your rights relating to that information.
What personal data is held?
All Participants:
Name
Direct/Personal Email address
Address
Mobile Phone Number
Job Role
Participants paying online:
Email address and/or home address used for the online payment
Organisation being invoiced:
Organisation Name
Organisation Address
Organisation Email
Organisation Phone number
Where is your data obtained from?
You provide the booking system with all the data needed to process your booking.
What is the legal basis and purpose for holding your personal data?
The personal data that is held and processed is necessary to complete your booking and give you any further details about the course you have booked.
What is done with your personal information?
Your information is held to enable contact to be made with you about the course you have booked, or to invoice you for the course place. We also use it to contact you after the course for information about the course you attended. If you have given Signing Together permission, we use it to contact you about future courses.
Who else has access to your information and why?
To facilitate the business operation, it is necessary to pass personal information between us and the booking system and the accounts system. This information is constrained to: Name, Email Address, Address, Organisation Name, Organisation Email Address and Organisation Address.
What doesn’t happen to your personal information
Your personal information is not shared with any person or organisation outside of Signing Together, except for the booking system provider and accounts system provider who has access to support the business systems.
Photography and filming
From time to time, Signing Together may take photos or videos for use in marketing, educational and promotional purposes. These images could be used in print and digital media formats including, publications, websites, e-marketing, posters, banners, advertising, film, social media, teaching and research purposes, etc.
How is your information protected?
Your information is not held on paper. The online systems we use are compliant with GDPR - you can read their privacy policies on their websites.
How long is your data retained for?
Your information is retained for 5 years from the date of the course; in case you need us to prove that you have completed the course.
What are your personal data rights?
If at any point you believe the personal information held on you is incorrect, you want to correct or delete that information, or you no longer want Signing Together to hold that information or contact you, you can exercise your rights under Data Protection Laws.
These rights include:
Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object
Please note, Signing Together will not be able to delete information that is required to maintain our business purpose.
For more information visit https://ico.org.uk/
Who do I contact if I have an issue with my personal information that you may hold?
Please contact signingtogethermakatontutor@gmail.com
How do I make a complaint about how my personal data is being held or processed?
If you wish to raise a complaint on how your personal data has been handled, you can contact Singing Together to investigate the matter.
If you are not satisfied with the response or believe Signing Together has processed your personal data not in accordance with the law, you can contact the Information Commissioner’s Office (ICO). Their Helpdesk number is 0303 123 1113
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